We are currently only using PayPal for our online orders. If you do not have a PayPal account please use the Guest checkout option on PayPal.
In order for us to ensure the freshest quality we pack our seafood in special boxes designed for shipping frozen items. We only ship Mondays-Thursday- Fed Ex Priority Overnight. Overnight Delivery available for orders before 8:00 am AKDT. There is a 5 Pound Minimum for every seafood order. We Fedex anywhere In the United States. Our shipments are monitored by Peri-Ship who help us get our product to you. The following shipping rates apply based on weight:
Your order will be shipped in styrofoam fish boxes with gel ice packs. Please refrigerate or freeze upon arrival.
Return and Refund Policy
Returns and Refunds from Hooked need to be done within 20 days of purchase. If the return is due our error, we will glady correct the order with no additional shipping costs. Refunds will be processed back to the original payment within 7 business days of receipt of the returned item
Winter Shipping Information
Any orders recieved after 8 AM will be sent the next day. We ship Monday-Thursday. Shipments are sent Fedex overnight. Due to limited flights and winter weather out of Juneau Shipments could be delayed. Please plan accordingly. Your order will be packaged in styrofoam fish boxes with gel ice packs.